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We accept products for return or exchange within 30 days of the initial purchase date, as long as they are at least half full when returned.
Please email info@skinw1.com to organise your free return.
Refunds are processed back to the original payment method and can take up to 10 business days to process to your account.
How can I return or exchange a product?
Contact customer service at info@skinw1.com and we will take you through the returns process.
Can I return products purchased from an authorised retailer to you directly?
Contact our customer service team at info@skinw1.com and we’ll do our best to help you with your return.
